Cancel Reminder per Payer
Explanation
This activity is used to cancel a reminder
sent to a specific payer that was printed or sent
as a customer reminder proposal. If the reminder is cancelled, the reminder
level and the last reminder date of the invoice installment will be reversed
back to its original state. I.e. The original state of the reminder at the time
it was printed or sent.
This information will be displayed in the
Reminder/Interest Info per Customer Invoice window.Only the latest reminder of an
invoice installment can be cancelled. After a
reminder has been cancelled for a set of invoices for a given payer you
can send a reminder again to the same payer using the previously cancelled
reminder level if necessary. of the payer can be reminded again with the same
reminder level.
Prerequisites
The reminder must have been printed or sent to the payer with a customer reminder
proposal. The reminder must not have been cancelled.
System Effects
- The reminder level and last reminder date are set back per invoice
installment to the level and date before the reminders were printed or sent to
the payer.
- The reminder of the payer in Reminder History Details
window will be marked as cancelled. Also the previously reminded items are
indicated as cancelled in Invoices per Reminder window and updated with date
and user who cancelled the reminder.
- The cancelled reminder is no longer
displayed in Customer Reminder Analysis window.
Window
Customer Reminder History
Related Window Descriptions
Cancel Reminder
Customer Reminder History
Reminder History Details
Procedure
- Open the Customer Reminder History window.
- Select the reminder proposal which includes reminder of the payer which
should be cancelled.
- Right-click and click Reminder History Details to open the
Reminder History Details window.
- Select the payer for which the reminder should be cancelled.
- Right-click and click Cancel Reminder to open the Cancel
Reminder dialog box.
- The Proposal ID of the reminder proposal and the Payer ID is displayed for which
the reminder should be cancelled.
- Select the check box Run in Background, if the cancellation
should be performed in the background.
- Click OK to cancel the reminder or click Cancel to close
the dialog without further action.