Cancel Customer Check

Explanation

The Cancel Customer Check activity is used to cancel a customer check. This activity is useful if you matched the wrong customer installments or invoices to a check payment by accident. A check can be cancelled at any time, even if it has been cashed. If a payment receipt has been printed, update the receipt status to Cancelled, but if the receipt is still in the Created status it should be removed.

Prerequisites

This activity requires that a Customer Check has been entered and saved.

System Effects

The check, including possible matched installments, invoices, or difference item invoices, will be rolled back. 

Window

Customer Check

Related Window Descriptions

Customer Check

Procedure

  1. Open the Customer Check window.
  2. Populate or Query for the Check you want to cancel.
  3. Select the Check and use the right mouse button function Cancel Check.