Enter Customer Message Data

Explanation

This activity is used to define settings for customer messages sent with IFS EDI (electronic data interface),  MHS (message handling system) and E-INVOICE media codes. This mandatory task is to be performed by a system administrator or an equivalent personnel when using EDI and/or MHS messages.

When handling multi-site ordering, enter the message classes that are appropriate to the internal customer. This can for example be DESADV, DIRDEL, INVOIC, and ORDRSP. This is where the MHS message is being used between two sites on the same database. The name of the local database being used is entered in the Address field.

You can also create a new customer by copying general information on an existing customer.

Prerequisites

This activity has the following prerequisites:

• The customer ID must have been defined.
• Message classes and media codes must be defined in the Setup Connectivity/Message Class window and the Setup Connectivity/Message Media window in IFS/Solution Manager.

System Effects

As a result of this activity:

• Settings for EDI and MHS customer messages are defined.

Window

Customer

Related Window Descriptions

Customer
Customer/Message Setup

Procedure

To perform this activity, follow these steps:

1. Open the Customer window and click the Message Setup tab.
2. Create a new record.
3. Select the message class, media code, and receiver address from the List of Values.
4. To define the message class as the method default, select the Method Default check box.
5. To copy general information about this customer to a new customer, right-click in the tab header and then click Copy Customer.
6. Optionally you can enter the message sequence number for each message class.
7. Save the changes.