Acknowledge Customer Payment Order - Mixed Payment

Explanation

This activity is used to acknowledge a customer payment order using the Mixed Payment process. Alternatively, you can acknowledge a customer payment order from the Acknowledge Customer Payment Orders  window as apart of the Customer Payment Order process.

Prerequisites

In order to perform this activity:

System Effects

As a result of this activity, the following system effects would take place based on whether a payer is specified in the mixed payment transaction or not.

Payer Specified System Effect
True Payments will be created for ledger items of the selected payer when the mixed payment is approved. The ledger items for which payments are created will be removed from the customer payment order.
False Payments will be created for all the ledger items included in the customer payment order. The customer payment order will be removed from the Customer Payment Orders and Acknowledge Customer Payment Orders windows.

Window

Mixed Payment

Related Window Descriptions

Mixed Payment

Procedure

To acknowledge a customer payment order:

  1. Open the Mixed Payment  window and query for the mixed payment you want to use for acknowledging the customer payment order.
  2. Click on the Transactions tab and create a new record in the table.
  3. Select Acknowledge Customer Payment Order for the Payment Transaction Type field.
  4. Enter the currency of the customer payment order you want to acknowledge in the Currency field.
  5. Enter the ID of the customer payment order you want to acknowledge in the Order ID field. The List of Values can be used to select the order.
  6. If you want payments to be created for ledger items of only one payer, enter the ID of that payer in the Payer/Payee Identity field. The List of Values can be used to select the relevant payer.
  7. Add ledger items or remove any existing ledger items from the Matching Transactions tab if required. You can also modify the values entered for the individual ledger items in the Pay Amount in Acc Currency field if required.
  8. Save the information.