Handle Blocked Customer Orders

[To Sales, Order] [About Credit Control in customer Order]

Usage

Use this window to view, release and/or proceed with reservation of the customer orders that failed the executed credit checks or those having unpaid advance invoices or prepayments. The credit checks are run when activating the order before reserving. If the order is found in this window, it has either been credit-blocked in the customer record or has exceeded the indicated credit limit. If the Advance Invoice Full Payment check box has been selected for a customer, and an existing advance invoice has not received the full payment when the customer order is released, it will automatically be blocked. For Polish customers, if a prepayment is required and the amount paid is less than the amount required, the order will automatically be blocked. The reason for individual order lines being blocked, will be displayed on the header area as well as in the Description of the Blocking Problem field. 

Activity Diagrams

Handle sales quotation
Handle customer order

Activities

Release blocked customer orders
Release from credit check