Sample Model Human Resources Sample Model Financials Define Financials Basics Define Financials Basics Supplier Invoicing Enter and Post Supplier Invoice Follow - up and Analysis, Supplier Invoice Production Process Optimization Queries and Reports, Service Order Processing Manage Case Call Center Service Order Preparations & Planning Receipt Service Contract Customer Payments Automatic Customer Payment Customer Bill of Exchange Payment Customer Check Payment Customer Payments Customer Payments on File Customer Valuables Matching Follow-up and Analysis, Customer Payments Follow-up and Analysis, Payment Documents Create and Maintain Document Description of Service Management Supplier Payments AP/AR Nettings Automatic Supplier Bill of Exchange Payment Automatic Supplier Check Payment Automatic Supplier Payment on File External Supplier Payment on File Follow-up and Analysis Supplier Payments Follow-up and Analysis, Payment Documents Manual Supplier Bill of Exchange Payment Manual Supplier Check Payment Manual Supplier Payment Payment File Traceability Planned Non-Invoice Payments Supplier Interest Provision Metering Invoice Service Order Reporting Equipment Administration Queries and Reports, Equipment Administration Maintain Inventory Create Service Requests Create Work Requests Handle WO Quotation Sales, Service Management Search for and Use Document Define Maintenance Basics Support Agreement Manage Global Solution PM Processing Reports, PM Processing Procurement Invoicing Customer Order Invoicing Follow - up and Analysis, Invoicing Define System Basics Metering Invoice Define Distribution Basics Define Call Center Basics Equipment and Personal Safety Management