Change Delivery Address per Line

Explanation

Using this function, you can change the delivery address for a specific customer order line.

Note: This activity should not be mixed up with the activity for changing to a single-occurrence address per line. The difference in this activity is that it requires the new address to be defined in the customer record.

This means that you can have different delivery addresses for the order line and the order header. If no address is entered for the order line, the delivery address displayed in the order header is used, and the Order Default check box will be selected.

This is useful when you are making a partial delivery. For example, to deliver the remaining order line(s) to an address other than the one to which the original delivery was made.

Prerequisites

• A customer order line must have been entered and saved.
• To be able to define an address for the order line other than the address in the order header, more than one address must have been entered for the customer on the Address tab of the Customer window.
• Normally, supply chain parameters should be defined for this relation and delivery address.

System Effects

The delivery address for the customer order line is changed. If supply chain parameters are defined for this relation, delivery information such as the ship via code and external transport lead time are fetched from this relation. When changing to a delivery address for which no supply chain parameters are defined, the ship via code is retrieved from the customer record. That means, the external transport lead time is set to zero. You can manually define an external transport lead time for this particular customer order line.

The goods will be delivered to the specified address.

Window

Customer Order
Customer Order Lines

Related Window Descriptions

Customer Order
Customer Order/Order Lines
Customer Order Lines
Customer Order Line Address
Customer Order Line Address/Address

Procedure

There are three ways of indicating an order line address.

A. Changing the delivery address for an order line on the Order Lines tab of the Customer Order window.

1. To use an address different from the order header address, indicate the number of the customer address that you wish to use in the Delivery Address field for the specific order line. Do this either manually or by using the List of Values.
2. To use the same address for the order line as for the order header, simply select the check box in the Order Default Address field.
3. Save the information.

B. Changing the delivery address for an order line on the Address tab of the Customer Order Line Address dialog box.

1. Select the order line for which you want to indicate an address.
2. Right-click and then click Order Line Details and then Order Line Address.
3. Select the Address tab in the Customer Order Line Address dialog box.
4. To use an address different from the order header address, clear the Order Default check box if it is selected. If this check box is selected, the order line will use the address stated in the order header.
5. Indicate the short code for the customer address that you want to use in the Delivery Address field. Do this either manually or by clicking List.., in the lower part of the dialog box.
6. If you want to see the outline of the address you have chosen, click Apply.
7. To confirm the entered details and close the dialog box, click OK.

C. Changing delivery address for an order line in the Customer Order Lines window:

1. Select the order line for which you want to indicate an address.
2. Right-click and then click Order Line Address.
3. Select the Address tab in the Customer Order Line Address dialog box.
4. To use an address different from the order header address, clear the Order Default check box if it is selected. If this check box is selected, the order line will use the address stated on the order header.
5. Indicate the short code for the customer address that you wish to use in the Delivery Address field. Do this either manually or by clicking List.. in the lower part of the dialog box.
6. If you want to see the outline of the address you have chosen, click Apply.
7. To confirm the entered details and close the dialog box, click OK.