Enter Credit Charges

Explanation

Credit charges are entered in Return Material Authorization (RMA) under a specific tab as a credit charge line; this charge line can then be connected either to the entire RMA or to a specific RMA line. More than one credit charge line can be connected to a single RMA line.

Charges can be any kinds of costs which the supplier will be crediting to the customer, e.g., freight charges or any other agreed charge in connection with the return.

If the RMA is for a Jinsui enabled, Jinsui invoice customer, then the credit charge line amount must not exceed the maximum amount for Jinsui Invoice defined for the company. 

Prerequisites

• A charge type must have been defined in the Sales Charge Type window.
• A RMA header must have been entered in the Return Material Authorization window.

System Effects

A credit charge line is entered and connected either to a RMA, to a RMA line, or to a customer order.

Window

Return Material Authorization

Related Window Descriptions

Return Material Authorization
Return Material Authorization/Credit Charges

Procedure

1. In the Return Material Authorization window, select the Credit Charges tab and create a new record.
2. In the Charge Type field, specify the charge type by using List of Values or by entering the correct short code. Depending on how the charge type is set up in the Sales Charge Type window, values will automatically be entered in the respective columns.
3. If you want to enter or alter the charge amount to be credited, you can do this either in Charge Price/Curr or in Charge Price/Base. In VAT tax regimes it is possible to enter the amount including tax as well. When you enter an amount in one of these columns, the other one is automatically updated.
4. If the charge should be connected to a specific order number, this should be indicated in the Order No field by entering the customer order number or by using List of Values.
5. Enter the Credit Approver ID, if applicable, by using List of Values or by entering the correct short code.
6. The values in Charged Qty and Charge Cost fields are both possible to update, if requested.
7. It is possible to change the tax code in the Tax Code field by using the List of Values or by entering the correct short code.
8. Save.