BDR
for ProcurementThis step is optional.
External repair orders or external service orders are used to submit a part to a supplier for maintenance and repair services, including part loans and exchanges that may be necessary when a repair part requires either a temporary or permanent replacement.
External Service Types All required service types, for instance RE (Repair) or EX (Exchange), and connected to a customer order type (for example, RO) in Procurement Basic Data.
Supplier data In the General tab of Supplier for Purchase Part the check box External Services Allowed must be checked for external service order functionality to apply for each supplier.
External Service Prices Add prices as basic data in
Supplier
or
Supplier for Purchase Part or later when saving a
purchase order on the order line level.
Supplier customer id To ship the repair part with a
customer order the supplier needs to be assigned a customer id in
Supplier
or
Supplier for Purchase Part.
Default receive case Defined in Inspection Info tab of the Supplier for Purchase Part window. Receive into Arrival receive case is used by default, however, the default receive case can always be changed in arrival.
Exchange parts If exchange orders are to be made
Alternate
Purchase Part Base Data must be entered from the
Supplier for
Purchase Part window through a right mouse button option.
The information entered in this step is used throughout IFS Distribution and IFS Maintenance
Note: For external service order functionality there are further set up requirements in Customer Order and in Work Order (Maintenance).