Handling Credit Control—Exercises

IMPORTANT
If you are a student, it is extremely important that you set up and work within your own site to maintain your data integrity. If you work within any other site, you will compromise your own exercise data as well as the data of other students. Predictable exercise results require that your data be isolated in your own site.

Basic Data Setup

Purpose: The purpose of this exercise is to create a customer and stored sales parts and receive them into inventory in order to use them in the main exercise.

 

Enter Credit control groups

Windows:
Sales Basic Data/Credit Control Groups

  1. In the Credit Control Groups tab, enter a credit control group ID and description.
  2. Select check boxes that credit checks to be performed at Release order, Create Customer Order Reservations, Create Pick List and Deliver Order.
  3. Select the Default For New Customers check box, then new customers will take this as default value in Customer/Order/General tab.

Enter Customer

Windows:
Customer

  1. Enter C.S.C. Oslo as customer with XX-1001 as the customer number. 
  2. Enter another new customer with XX-2002 as the customer number.

General exercise for Enter Customer

Enter Customer in IFS/Finance

Windows:
Customer

  1. In IFS Finance, open the Customer window, and click the Credit Info tab.
  2. Query for your first customer (XX-1001).
  3. Enter 10 as the company.
  4. Enter a small credit limit, e.g., 10 USD.
  5. Query for your second customer (XX-2002)
  6. Enter a small credit limit, e.g., 10 USD.
  7. Enter a small allowed overdue amount e.g., 5 USD. 
  8. Enter the allowed overdue days e.g., 10 days.  

Create Stored Sales Parts

Windows:
Sales Part
Inventory Locations
Inventory Part
Receive Inventory Part

  1. Enter Race Car as Sales Part and with XX-18-100 as Sales Part No.
  2. Create relevant Inventory Locations.
  3. Create corresponding Inventory Parts
  4. Receive a sufficient number of parts into stock.

General exercise for Sales Part 
General exercise for Inventory Locations 
General exercise for Minimal Inventory Part 
General exercise for Direct Receipt

Required Data

Entering Customer Order

Purpose: The purpose of this exercise is to set up the basic data required for running the following features.

Credit Limit

  1. Enter a customer order with C.S.C. Oslo (XX-1001) as customer with a credit limit and wanted delivery date in a month's time. Select NO as order type. Use your User ID as the coordinator. Note the order number: __________.
  2. Enter an order line with 3 pcs of the sales part Race Car (XX-18-100). Make sure that the order value in this window exceeds the customer's credit limit.
  3. Release the customer order.

Overdue Amount and Overdue Days

  1. Enter a customer order for the customer XX-2002. Select an appropriate order type, where the Create Invoice check box is selected.
  2. Enter an order line and make sure that the order value in this window exceeds the allowed overdue amount, but does not exceed the credit limit.
  3. Release the customer order and select the customer invoice. Set the invoice date and due date in such a way that it exceeds the allowed overdue days.
  4. Print the customer invoice. The status has been changed to Invoiced/Closed.
  5. Now the customer's outstanding amount is under the credit limit. But the overdue amount (that has also exceeded the allowed overdue days) exceeds the allowed overdue amount. 
  6. Enter a new customer order and release it. 

       

General exercise for Entering Customer Order

Main Exercise

Purpose: The purpose of this lesson is to help you understand how some of the credit control functionality works.

Windows:
Customer Order
Handle Blocked Customer Orders
Quick Order Flow Handling
Customer/Credit Info

Credit Control

  1. Note the status on the customer order header of your customer orders (customer order for XX-1001 and the second customer order for XX-2002). The status must be Blocked before you continue.
  2. Open the Handle Blocked Customer Orders window, and query for your customer order.
  3. Release the customer order.
  4. Run the order through the order flow until it is closed. Use the Quick Order Flow Handling window.
  5. Open the Customer/Credit Info tab, and increase the credit limit and the overdue amount to a reasonable amount.