Scrap Returned Goods

Explanation

Use this function to scrap returned material that is defective or that, for any reason, is not going to be returned to inventory. You can scrap the received parts from the Return Material Authorization, Return Material Authorization Lines or the Receive Authorized Returns window.

Note that for catch unit enabled parts, you must specify the catch quantity scrapped. This applies when you scrap returned material.

There are two different procedures used for scrapping parts. One for parts returned from external customers, that is a customer that belongs to another company other than to which the site entering the return material authorization (RMA) belongs (this could also be a customer connected to a site that belongs to another company). The other procedure is for internal customers that are connected to a site that belongs to the same company to which the site where the RMA is entered belongs.

When returning from an internal customer, parts will be stored in internal order transit during the transportation between sites. A scrap can only be done by picking parts that exist in internal order transit, and scrapping them.

Handling RMA for an external customer is explained below.

In a line in the lower part of the window, enter the quantity of items being scrapped for a specific scrapping cause. It is possible to add more to an existing scrapping cause, e.g., if you are scrapping a part with the scrapping cause Broken and there already exists a line in this tab window with parts that have been scrapped with the scrapping cause Broken, then you do not enter a new line. You simply add the part to be scrapped to the already existing line by adding the quantity in the Qty to Scrap column. One received item can only be scrapped with one scrapping cause.

Prerequisites

System Effects

The parts are entered as scrapped.

Postings and inventory transactions are created when parts are scrapped. After this you can no longer update update prices and customer order line information on the RMA line.

Window

Return Material Authorization
 Return Material Authorization Lines
 Receive Authorized Returns

Related Window Descriptions

Return Material Authorization
 Return Material Authorization Lines
 Receive Authorized Returns
 Return Material - Receive, Scrap and Return into Inventory
 Return Material - Receive, Scrap and Return into Inventory/Scrap
 Scrap Parts from Internal Order Transit

Procedure

Scrap parts returned from external customer:

  1. Populate or search for the appropriate RMA.
  2. Select the appropriate RMA line. Right-click in the lower part of the window and then click Receive, Scrap or Return into Inventory.
  3. On the Scrap tab, create a new record.
  4. In the Qty to Scrap field, enter the quantity of items being scrapped for a specific scrapping cause. It is possible to add more parts to an existing scrapping cause line. One received item can only be scrapped with one scrapping cause.
  5. Enter the short code for the scrapping cause in the Scrapping Cause column, either manually or by using the List of Values.
  6. To confirm the scrapping, without closing the dialog box, click the Apply button.
  7. To confirm the scrapping and close the dialog box, click the OK button.

Scrap parts returned from internal customer:

  1. Populate or search for the appropriate RMA.
  2. Select the appropriate RMA line. Right-click in the lower part of the window and then click Scrap Parts from Internal Order Transit.
  3. In the header section, enter the short code for the scrapping cause in the Scrapping Cause field, either manually or by using the List of Values.
  4. In the row section, you can view the quantity in transit for this part. There are different records per lot/batch number, serial number, engineering change level, and W/D/R number. Specify the quantity that should be scrapped by entering a quantity in the Inventory Qty to Scrap field. If the whole quantity on a line should be included, select the Include In Scrap check box .
  5. It is possible to pick all the records in the row section. To do this, click Include All. This is useful when there are many records in the row section that should be scrapped. This is typical for parts that are serial tracked.
  6. To confirm the return, and close the dialog box, click OK.