Task/Task Comment

[About Manage Case] [To Manage Case

Usage

Use this tab to enter, modify and view useful comments for the particular task. The information here could be filled in, or modified when entering contact notes, during dispatching/accepting or changing the status of the particular task.  

Activity Diagrams

Handle Case
Handle Task

Activities

Enter Complementary Task Comment
Create Task

Accept Task from Queue
Dispatch Task
Investigate Task
Complete Task
Close Task