Component Repair Order/CRO Lines

[To Manage CRO Request] [To Manage Part Receipts and Reservations] [To Receipt] [To Define CRO Work Scope] [To Execute CRO Work Scope, Shop Order] [To Execute CRO Work Scope, Work Order] [To Execute CRO Work Scope, External Service Order] [To Manage CRO Cost and Sales Lines]

Usage

Use this tab to view and enter component repair order (CRO) part lines associated with a repair order. It is on the part line that the part and the quantity to be repaired is defined. All possible actions for a component repair order are done on a line level. The parts to be processed on the CRO lines must be owned by the same customer. The information entered in the CRO header is inherited to all CRO lines. On the part line you can manually change the default values retrieved from the header at any time during the repair process. You can create new part lines for an existing component repair order as long as the status is Released. Activities such as material reservation, direct receipt and signing-off tasks on CRO lines can be performed using this tab.

For the description of each sub tab in the window follow the appropriate link: Repair Order, Accessories, Tracking Info, Service Type, Journal, Transactions, Cost Lines, and Sales Lines.

Activity Diagrams

Register component repair request
Inspect parts
Select services
Release to repair
Reserve parts manually
Sign off work
Report receipt from CRO
Modify receipt from CRO
Create CRO receive order
Report arrival, component MRO
Create customer order from CRO line
Handle cost and sales lines
Modify CRO work scope

Activities

Enter CRO part line
Enter or modify fault information on CRO Line
Enter or modify package condition
Enter note
Select repair order type

Report receipt directly from CRO line
Create CRO receive order
Report arrival from a CRO receive order
Reserve repair part from inventory
Register accessories
Create customer order from CRO line
Add to existing customer order

Release CRO line to shop order
Generate CRO task list
Approve or re-open CRO line tasks
Release CRO line to work order
Release CRO line to external service order
Unrelease CRO line
Calculate cost lines
Generate sales lines
Sign off tasks
Transfer sales lines to customer order

Cancel CRO line
Close or reopen CRO
Set CRO line on-hold
Return CRO to repair
Scrap all or a subset of received parts
Cancel all or a subset of receipt
Undo transfer to sales line to customer order

Remove operations from repair shop order
Remove material lines from repair shop order

Select service types
Select part service contract line
Modify service price
Add service types on CRO line
Remove service type from CRO line
Select service type as default
Add standard job on work order
Add operations on repair shop order
Add material lines on repair shop order
Add repair codes manually on disposition shop order

Add or modify service type on cost line

Add sales lines manually
Delete sales line
Exclude sales line
Modify sales price